8 emergency-class work orders open — 25 more have had no action in 7+ days
| Service Request | Make Ready | Total | |
|---|---|---|---|
| Open | 37 | 18 | 55 |
| Completed | 6 | 1 | 7 |
| Total | 43 | 19 | 62 |
Completed = Closed - Completed in Rentvine (work done, billing pending). Completed work orders appear only in this matrix — no maintenance action remains on them.
Classified by the issue itself under the legal standard — 24-hour and 72-hour classes. Emergency-class work orders appear here only — they are not repeated in the stale list below. Sorted by days idle, longest first.
| WO # | Class | Issue | Property | Resident | Status | Vendor | Open since | Last action | Days idle | Waiting on |
|---|---|---|---|---|---|---|---|---|---|---|
| 101143 | 24-hr | Leak from bathroom | 824 NW 53rd St, Seattle | Ashay Panshikar | Open - Scheduled Pending Completion - Vendor | Alex Prokhorov | Oct 3, 2026 | Oct 13, 2026 | 8 days | Vendor |
| 101121 | 24-hr | Microwave sparks and smokes (fire hazard) | 700 Front St S Unit B304, Issaquah | Sarah Brown | Open - Approved Pending Scheduling | Alex Prokhorov | Sep 28, 2026 | Oct 14, 2026 | 7 days | Vendor |
| 101094 | 24-hr | Water leak from the shower | 10278 NE 129th Ln, Kirkland | Samantha Wilder et al. | Open - Estimating | Alex Prokhorov | Sep 20, 2026 | Oct 15, 2026 | 6 days | Vendor |
| 101120 | 24-hr | Electric heater in child's bedroom won't turn off — keeps running continuously Resident confirmed Oct 19 it is still not fixed | 6825 180th St SE, Snohomish | Vadim Khismatullin | Open - Troubleshooting | Alex Prokhorov | Sep 28, 2026 | Oct 19, 2026 | 2 days | PMI |
| 100907 | 24-hr | Water intrusion behind fridge, leaked downstairs Oct 20 notes confirmed — see footnote | 4850 35th Ave SW, Seattle | Ryan Patrick Hart et al. | Open - Scheduled Pending Completion - Vendor | Eslinger Construction Group | Jul 7, 2026 | Oct 20, 2026 | 1 day | Vendor |
| 101089 | 24-hr | AC/heat unit doesn't work — part ordered Acted on Oct 20 — outbound to resident 2:38 PM, note 3:10 PM | 317 Pelly Ave N, Renton (Front) | Katie Schiller | Open - Scheduled Pending Completion - Vendor | Alex Prokhorov | Sep 13, 2026 | Oct 20, 2026 | 1 day | Vendor |
| 100834 | 24-hr | Flooding — floor coming up downstairs | 27411 118th Ave SE, Kent (Upper) | Tavia Martinez | Open - Estimating | — | Jun 6, 2026 | Oct 20, 2026 | 1 day | Vendor |
| 101101 | 72-hr | Freezer not working | 466 5th Ave NE, Issaquah | Samantha Lawrence | Open - Scheduled Pending Completion - Vendor | — | Sep 23, 2026 | Oct 20, 2026 | 1 day | Vendor |
No emergency-class work orders match the current filter.
“Action” means a message from PMI to the vendor or resident, a status change, or a note. Inbound messages do not reset the clock. Non-emergency work orders only — emergency-class orders are tracked in the panel above. Sorted by days idle, longest first.
| WO # | Issue | Property | Resident | Status | Vendor | Last action | Days idle | Waiting on |
|---|---|---|---|---|---|---|---|---|
| 101137 | Maintenance (zInspector 10314) Also a channel gap | 604 S 17th St, Renton | — vacant | Open - Estimating | Rene Stam | Oct 5, 2026 | 16 days | Vendor |
| 101153 | Move-out deep clean estimate Also a channel gap | 13056 1st Ave NE, Seattle | Nathan MacDonald / Christina MacDonald | Open - Estimating | Rene Stam | Oct 8, 2026 | 13 days | Vendor |
| 101072 | Cleaning (zInspector 10308) Also a channel gap | 10260 NE 30th Pl, Bellevue | — vacant | Open - Requesting Owner Approval | Monarch Cleaning Services | Oct 8, 2026 | 13 days | Owner |
| 101073 | Landscaping (zInspector 10309) Also a channel gap | 10260 NE 30th Pl, Bellevue | — vacant | Open - Requesting Owner Approval | — | Oct 8, 2026 | 13 days | Owner |
| 101070 | Repairs (zInspector 10306) Also a channel gap | 10260 NE 30th Pl, Bellevue | — vacant | Open - Requesting Owner Approval | — | Oct 8, 2026 | 13 days | Owner |
| 101069 | Maintenance (zInspector 10305) Also a channel gap | 10260 NE 30th Pl, Bellevue | — vacant | Open - Requesting Owner Approval | — | Oct 8, 2026 | 13 days | Owner |
| 101084 | Section of fence | 1605 166th Pl SE, Mill Creek | Zachariah Peck | Open - Requesting Owner Approval | — | Oct 8, 2026 | 13 days | Owner |
| 101150 | Landscaping clean-up, pressure wash (zInspector 10322) Also a channel gap | 26125 114th Ave SE #A2, Kent | — vacant | Open - Estimating | — | Oct 9, 2026 | 12 days | Vendor |
| 101149 | Cleaning (zInspector 10321) Also a channel gap | 26125 114th Ave SE #A2, Kent | — vacant | Open - Estimating | — | Oct 9, 2026 | 12 days | Vendor |
| 101148 | Maintenance (zInspector 10320) Also a channel gap | 26125 114th Ave SE #A2, Kent | — vacant | Open - Estimating | — | Oct 9, 2026 | 12 days | Vendor |
| 101139 | Painting, drywall patch and paint (zInspector 10316) Also a channel gap | 604 S 17th St, Renton | Faduma Farole et al. | Open - Estimating | — | Oct 9, 2026 | 12 days | Vendor |
| 101138 | Landscaping (zInspector 10315) Also a channel gap | 604 S 17th St, Renton | — vacant | Open - Estimating | — | Oct 9, 2026 | 12 days | Vendor |
| 101154 | Heater control stripped / heater cycling on-off | 24212 SE 45th St, Sammamish | Amanda Turner | Open - Troubleshooting | — | Oct 10, 2026 | 11 days | PMI |
| 101125 | Fireplace smoke in house Newly stale — chimney inspection visit scheduled Oct 21 | 9039 SE 59th St, Mercer Island | Brian D. Peck | Open - Scheduled Pending Completion - Vendor | — | Oct 13, 2026 | 8 days | Vendor |
| 101132 | Garage door cable popped Newly stale | 24212 SE 45th St, Sammamish | Amanda Turner | Open - Estimating | Alex Prokhorov | Oct 13, 2026 | 8 days | Vendor |
| 101146 | Rotted garage fascia, electrical service cable support leaning Newly stale — resident cites short-circuit/fire risk; reclassification candidate | 6825 180th St SE, Snohomish | Vadim Khismatullin | Open - Estimating | Alex Prokhorov | Oct 13, 2026 | 8 days | Vendor |
| 101155 | Masterbath sink still leaking Newly stale | 24212 SE 45th St, Sammamish | Amanda Turner | Open | — | Oct 13, 2026 | 8 days | PMI |
| 101090 | Hedge overgrown — resident can barely park Counted stale from this morning's deep-check sweep (missed by the 9 AM build). Gustavo Tota estimated $550 per Oct 13 note, awaiting confirmation. | 9039 SE 59th St, Mercer Island | — | Open - Estimating | — | Oct 13, 2026 | 8 days | Vendor |
| 101105 | Water heater not producing hot water, breaker tripping Newly stale | 20121 76th Ave NE, Bothell | Erik Orzechowski | Open - Estimating | Alex Prokhorov | Oct 14, 2026 | 7 days | Vendor |
| 101164 | Dishwasher displays error code and won't run Newly stale | 13010 SE 282nd St, Kent | Hannah Rodenberger | Open - Estimating | Alex Prokhorov | Oct 14, 2026 | 7 days | Vendor |
| 101092 | Dishwasher won't fill/drain, kitchen drain back-pressure Newly stale | 603 169th Ave NE, Bellevue | Gangadharan Esmail | Open - Estimating | Alex Prokhorov | Oct 14, 2026 | 7 days | Vendor |
| 101080 | Mold-like growth in AC closet Newly stale | 604 S 17th St, Renton | Jennifer Fairchild | Open - Estimating | — | Oct 14, 2026 | 7 days | Vendor |
| 101041 | Tub surround peeling, suspected mold, early bathtub leak signs Newly stale | 6511 156th Ave NE Apt B, Redmond | Sage Priore | Open - Estimating | — | Oct 14, 2026 | 7 days | Vendor |
| 101015 | Cabinet drawer wonky, light dimmer issue Newly stale | 6208 NE 196th Pl, Kenmore | Kate Perl | Open - Troubleshooting | — | Oct 14, 2026 | 7 days | PMI |
| 100947 | Washer mold, clothes come out smelling Newly stale | 445 243rd Pl SE, Sammamish | Usha Rao | Open - Estimating | Alex Prokhorov | Oct 14, 2026 | 7 days | Vendor |
No stale work orders match the current filter.
Open work orders where PMI has not yet sent a message to the vendor or resident on the WO itself — several also have no notes at all.
| WO # | Issue | Property | Gap | Status | Last action |
|---|---|---|---|---|---|
| 101173 | Gas fireplace pilot light won't start | 16410 1st Dr SE, Bothell | No notes | Open | Oct 20, 2026 |
| 101172 | Garbage disposal clogged | 5962 36th Ave S, Seattle | No outbound message, no notes | Open - Troubleshooting | Oct 20, 2026 (created — no PMI action yet) |
| 101171 | Main water shutoff valve replacement — HOA program | 4081 224th Ln SE Unit #302, Issaquah | No outbound message | Open - Troubleshooting | Oct 20, 2026 |
| 101163 | Wooden gate rotting / falling apart, platform | 185 SW Francis Ln, Issaquah | No outbound message, no notes | Open - Estimating | Oct 16, 2026 |
| 101160 | Carpet steam cleaning (move-out) | 2441 NW 61st St Unit B, Seattle | No outbound message | Open - Estimating | Oct 14, 2026 |
| 101153 | Move-out deep clean estimate (Rene Stam) | 13056 1st Ave NE, Seattle | No outbound message, no notes | Open - Estimating | Oct 8, 2026 |
| 101150 | Landscaping clean-up, pressure wash (zInspector 10322) | 26125 114th Ave SE #A2, Kent | No outbound message, no notes | Open - Estimating | Oct 9, 2026 |
| 101149 | Cleaning (zInspector 10321) | 26125 114th Ave SE #A2, Kent | No outbound message, no notes | Open - Estimating | Oct 9, 2026 |
| 101148 | Maintenance (zInspector 10320) | 26125 114th Ave SE #A2, Kent | No outbound message, no notes | Open - Estimating | Oct 9, 2026 |
| 101147 | Repairs (zInspector 10319) | 26125 114th Ave SE #A2, Kent | No outbound message | Open - Assigned to Owner | Oct 14, 2026 |
| 101140 | Cleaning (zInspector 10317) | 604 S 17th St, Renton | No outbound message | Open - Scheduled Pending Completion - Vendor | Oct 14, 2026 |
| 101139 | Painting — drywall patch and paint (zInspector 10316) | 604 S 17th St, Renton | No outbound message | Open - Estimating | Oct 9, 2026 |
| 101138 | Landscaping (zInspector 10315) | 604 S 17th St, Renton | No outbound message | Open - Estimating | Oct 9, 2026 |
| 101137 | Maintenance (zInspector 10314) | 604 S 17th St, Renton | No outbound message | Open - Estimating | Oct 5, 2026 |
| 101091 | Cleaning (vacant) | 750 11th Ave E Unit 208, Seattle | No outbound message | Open - Assigned to Owner | Oct 15, 2026 |
| 101073 | Landscaping (zInspector 10309) | 10260 NE 30th Pl, Bellevue | No outbound message | Open - Requesting Owner Approval | Oct 8, 2026 |
| 101072 | Cleaning (zInspector 10308) | 10260 NE 30th Pl, Bellevue | No outbound message | Open - Requesting Owner Approval | Oct 8, 2026 |
| 101070 | Repairs (zInspector 10306) | 10260 NE 30th Pl, Bellevue | No outbound message | Open - Requesting Owner Approval | Oct 8, 2026 |
| 101069 | Maintenance (zInspector 10305) | 10260 NE 30th Pl, Bellevue | No outbound message | Open - Requesting Owner Approval | Oct 8, 2026 |
| 101166 | Repairs (zInspector 10325) — new Make Ready batch, created Oct 19 | 2101 NW Pacific Elm Dr, Issaquah | No outbound message, no notes | Open | Oct 19, 2026 |
| 101167 | Cleaning (zInspector 10326) — new Make Ready batch, created Oct 19 | 2101 NW Pacific Elm Dr, Issaquah | No outbound message | Open - Estimating | Oct 19, 2026 |
| 101168 | Painting / doorbell repair (zInspector 10327) — new Make Ready batch, created Oct 19 | 2101 NW Pacific Elm Dr, Issaquah | No outbound message, no notes | Open | Oct 19, 2026 |
| 101169 | Landscaping clean-up, pressure wash (zInspector 10328) — new Make Ready batch, created Oct 19 | 2101 NW Pacific Elm Dr, Issaquah | No outbound message, no notes | Open | Oct 19, 2026 |
| 101170 | Maintenance (zInspector 10329) — new Make Ready batch, created Oct 19 | 2101 NW Pacific Elm Dr, Issaquah | No outbound message, no notes | Open | Oct 19, 2026 |
No channel-gap work orders match the current search.
Definitions — As of Wed Oct 21, 2026, 9:00 AM PT. “Action” = the last of (a) a message sent BY PMI to the resident or vendor, (b) a status change, (c) a note — inbound messages and vendor uploads do not count. Stale = no action in 7+ days, open WOs only, non-emergency only (emergency-class WOs appear only in the emergency panel). Emergency = RCW 59.18.070 classes by issue content: 24-hour (imminent danger; loss of heat, hot/cold water, electricity or utilities; sewage; active leak/flooding; fire hazard) and 72-hour (refrigerator/freezer, cooking stove/oven, major plumbing fixture). Waiting on is derived from status. Changes since the Oct 20, 4:00 PM build: open WOs unchanged at 55 and the type × status matrix is unchanged; emergency-class unchanged at 8 (no new emergency work orders); stale non-emergency 18 → 25 — seven work orders crossed 7 days with no action, all last action Oct 14 (WO 101105, WO 101164, WO 101092, WO 101080, WO 101041, WO 101015, WO 100947); channel gaps unchanged at 24. Source: Rentvine read-only sweep as Anamika, 55 open WOs. Refreshes run Mon–Fri at 9:00 AM, 1:00 PM and 4:00 PM PT.